I'm new to the script runner plug in.... this is what I am trying to do:
We have a custom field called: discipline that is a drop down list.. where you can only select 1 option.
When the person entering the ticket selects discipline = QA for example..
I want the ticket to automatically move to the QA review que.. instead of the initial status.
Here are the 2 lines that I have attempted so far:
assert cfValues['Discipline']== ('QA')
cfValues['Discipline']== ('QA')
and then I found the custom field ID: id=12200
Thanks,
Rob Lazorchak