Import Users from CSV to Jira Service Desk

Question

HI guys,

Does someone know if there is a way to import a list of users from a CSV file to Jira Service Desk internal user directory?

Thanks a lot!

Jeff Santos_k2jdal · Answer

Thanks for you help Brant.

Actually we still did it mannually, once the efforts were not that big considering that only 3 fields were needed for each user.

Brant Schroeder · Answer

Jeff,

There is not a delivered import.  You can use the API to import users but this would require you to write a script to process the CSV.  This is a plugin we have used in the past to help our developers understand the APIs available.

https://marketplace.atlassian.com/apps/1211542/atlassian-rest-api-browser?hosting=server&tab=overview