Hi Team,
We have issue with publishing workflow after hit the button will grayed out and refresh page will show "No workflow with name 'GT Bugs - Production Patch Bug Workflow v25'could be found." message.
Please see the attached screen shot
Thanks
Not sure why you would see this exactly. But if this hangs here, it sounds like something on the backend got stuck or failed to complete this action. I would start by recreating this problem, and then immediately looking into the $JIRAHOME/log/atlassian-jira.log file to look for any stacktraces/errors that happen when trying to publish/overwrite this workflow.
If there is something timing out on the database end, or some other error the stacktrace there should give us a lot more information to work with in order to try to understand why this might be happening.
Hello @Andy Heinzer Thank you.
I found this error message in atlassian-jira.log file "ERROR tnaik 476x47192x1 1g518vj 10.230.60.101 /secure/admin/ViewFieldScreens.jspa [webwork.util.ValueStack] METHOD: "workflowTransitionViews", exception: java.lang.IllegalArgumentException: Cannot find Screen with id '13108'."
Tejas
@Teja Thanks for that error, it is very clear now that you are seeing the problem described in this KB: Workflow error: Cannot find Screen with id 'xxxxx'
In order to correct this problem, you will need to access the SQL database that Jira is using and run a few SQL statements to modify your data. Before you do this I would recommend that you stop Jira, and create a backup of your database, as changes of this nature are not officially supported and if done incorrectly, you might need to revert the database data back to the backup to keep things working.
If you have any questions about following the steps in that KB, please let me know.
Andy
Hi @Andy Heinzer I executed this query SELECT * FROM jiraschema.jiraworkflows WHERE DESCRIPTOR LIKE '%13108%'; in our SQL database and found the workflow which is using null screen transition. And I went back to the application and deleted screen i.e null in the workflow transition and changed it to appropriate screen and restarted the Jira service but its still hangs up. Do we need to do the re-index?
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