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Can I set a custom field value when an issue is created from an email?

Erik Lorentzson

I have a custom field (required). I want users to be forced to set a value when they create issues in Jira, but I want to set a default value when issues are created from emails. Is there a standard way to achieve this?

I have managed to do it with a Jython script, but I would prefer a standard configuration.

Accepted answers

Michael Partyka

It is very easy when you use Email this issue plugin.

All comments

Michael Partyka

It is very easy when you use Email this issue plugin.

Question - "Email this issue" plugin? can you provide a link to this plugin?

Erik Lorentzson

https://marketplace.atlassian.com/plugins/com.metainf.jira.plugin.emailissue/server/overview

Thanks Michal. I noted that it is only for server installations. sad

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