HI,
I have a workflow where we have to perform a transition automatically when actual date is equal to end date. when we create a issue we mention out of office delegation start and end date .
Hello,
You could use the Service Desk Automation feature.
Create the Issue Created trigger. then add the Issue Matches condition with the JQL query like: "End Date" <= now(), then add the transition issue action.
App: Automation for JIra can do that
Can you please guide how we can use it
What should we consider in when column
Thanks,
Raj
Hi Raj,
So with this app: Automation for JIra
You can set up to run automation on schedule = 1 daily. And use a jql for "End Date" <= now() as your condition, and then transition the issue as your action.
Service desk automation won't be able to do that as there are no scheduled triggers.
Hope that helps
Susan
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