Adding a check box

Question

Hi Guys,

i'm having trouble creating a check box in Jira

im not technically minded so if i could please have a simple answer it would be appreciated

thank you

Yogesh Mude_u145qk · Answer

HI @Former user

First you need to create this check box field in jira using admin menu and add the respective field to create issue screen on that respective issue type.

Once you done this then only this check box field will be available into Request Tyes -> choose the request form -> add Field page.

https://confluence.atlassian.com/jirakb/list-of-supported-custom-fields-for-request-types-in-jira-service-desk-customer-portals-867182673.html

Former user_gnxx4f · Answer

Hi @Yogesh Mude

i dont have custom fields in my section?

i currently go to admin -> Request Tyes -> choose the request form -> add Field -> from here i only have a limited number to select and no custom field available?

Yogesh Mude_u145qk · Answer

HI @Former user

go to admin -> custom fields, and select checkbox type, provide the field name and yes/no values and create it.