How can you trigger a resolution screen when Defect is resolved?

Question

We want to add a resolution screen so that when developers transition defect to Resolved the user must enter the Resolution and Root Cause fields.

I don't see where/how this is accomplished via Workflow (triggers, validators, post functions).

Thanks,

Teressa

Teressa Reed_hwyrxk · Answer

Thanks, Tyler.

Simple Tyler · Answer

Hey Teressa,

This is actually defined on the transition, not on the status.

This should help you out:

https://confluence.atlassian.com/jirakb/mapping-a-screen-to-a-workflow-transition-720634253.html

Tyler