Modify Service Desk Customer Login Text

Question

I'm trying to modify the text on the customer service portal login as shown in the attached screenshot. I tried modifying the sd-i18n.properties in the installed-plugins folder as suggested in forum posts for older versions of JSD, but this doesn't appear to work in JSD 3.16. Any suggestions?

Angélica Luz · Answer

Hi Nate,

The feature is from 2014, so if it used to work, it was a long time ago.
Checking the comments on the feature, some customers shared how they were able to workaround this, maybe it can also help you.

Regards,
Angélica

Nate Farrer · Answer

so just to confirm, with prior versions of JSD this could be modified by changing the sd-i18n.properties file within the JSD.jar but this no longer works. Just need confirmation to relay this information to others involved in our deployment

Angélica Luz · Answer

Hello Nate,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to change the text on the login page. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDSERVER-330
In line with our Feature Request Policy, we'd suggest you vote for it as well as setting yourself as a watcher in order to hear about updates on the development cycle.

Regards,
Angélica