is there a way to configure JSD to display KB articles in a wider screen?

DF_baf1na

Hello,

The useful portion of KB screen is very narrow. In the first place, the popup part takes about 60% of the screen, "did you like the article" takes another 25% of that part.
As a result,  the usefull information portion is very narrow. While the text is being wrapped, the images are cut.

Is there a way to configure the UI so KB can be displayed in a wider screen?

Thank you
Dima

Angélica Luz

Hello DF,

Thank you for getting in touch with Atlassian Community!
Currently, it's not possible to configure the customer portal to show the articles on the entire page. We have a feature request suggesting the implementation of this ability:
- https://jira.atlassian.com/browse/JSDCLOUD-3983
In line with our Feature Request Policy, we'd suggest you vote for it as well as setting yourself as a watcher in order to hear about updates on the development cycle.

Regards,
Angélica