How to resolve/show work completed in My Assignements

Odell Shoffner

Hello,

I have taken over as our JIRA Admin. The previous Admin has moved on before showing me "how to".  I'm learning as I go (taking online courses and reading a lot).  My question is how to resolve/show work completed in My Assignment's.  Most of the assigned work is giving access to Wiki, Jenkins, Jira which I have been doing but I do not know how to mark resolve/close/completed any of the requests in My Assignments in My Dashboard so the requests are still show as "Grant Access".

Any help would be greatly appreciated.

Odell

Wade Tracy _Boise_ ID_

It depends on the workflow assigned to those issues.  If you open an issue, there should be a toolbar at the top:

The buttons I have circled are the transition buttons with the Workflow button being a dropdown that appears if there are more than 3 transitions available.  You may have to "walk" the issue through the workflow to finally get to a Closed or Done status (or something similar).  To see the workflow, you can click on the "view workflow" link that appears next to the "Status" field of the issue.