Copy/Paste problem with quotation marks - JQL

Question

Hi Everyone,

when I paste JQL from Word/Excel, for example:

summary ~ “Andrzejewski Patryk”

Jira doesn't recognize quotation marks, I have to cancel it and put again in JQL window. It is annoying, when I have 50 issues to search...

The same problem is with ' and with ".

Do you know what is wrong?

Thank you in advance

Urszula

Payne · Answer

The quotation marks on your clipboard are likely not the "plain" quotation mark (ASCII code 34), but rather "slanted" variants. Note the differences in the screenshot below. After pasting into Jira you can change them to the plain version, which Jira will honor.

CARLISLE_9wxp32 · Answer

The keyboard is more accurate in parsing the data.

The Confluence builders are working on this one. They are integrating the WORD functionality for three versions of paste. If you know Word, then you know that the right click programming has changed. It allows for the carrying of the formatting and other metadata pieces when you drop the goods on to the page. Originally, it would just carry a generic ASCII style of words. It has grown to be more sophisticated and can now carry more complicated strings to the page.

Let me check with Kevin and Caroline on that one. They built this tool. :)

Urszula Forenc · Answer

When I write JQL strigt from my keyboard - works fine. When I paste, doesn't.