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Setting up Service Desk, Server version, for incoming emails

LarryD

Am I losing my mind, or am I not seeing an option to whitelist a domain on incoming emails? There is this option on every help desk software product I have set up, why not here? I want to turn on public sign-in (create an account for a user that is not in the Jira Directory), but I want emails from ONE domain only coming into service desk. Is this possible? Larry

Wow!! Just saw this issue on the suggestion page? Really?? You don't have this built in already?!?

Accepted answers

Jack Brickey

@LarryD, it is currently not supported. You may wish to vote/watch this issue - JSDCLOUD-868

All comments

LarryD

Actually just realized, I'm going to need to whitelist 2 domains, not just one. Is this still possible? I'm still searching through all the help documentation with no success....

Jack Brickey

@LarryD, it is currently not supported. You may wish to vote/watch this issue - JSDCLOUD-868

LarryD

Thanks so much Jack! I def will vote, hope this feature comes soon!

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