My uploaded PDF files will not open. They seem to freeze when I click on the link.
If I convert them to a thumbprint, it shows up, or if I preview they will open.
Hi Donna,
I tried embedding a 4MB PDF file on a page with the file formatted as a link rather than a thumbnail, and was able to open it without issue. I then tried again with the file formatted as a small thumbnail and was able to open it without issue. How big are the PDF files you're using? If possible, could you add screenshots showing your issues?
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