Confluence not working after restart of the server DEBIAN 9

Julian Castello

Hello,

Confluence worked fine before the restarting of the server (with safe shutdown in the shell) and i don't understand what's happen.. When i try to open the main page, it's say "this page isn't working". The apache server work fine because i use other application.

I don't what can i search to help me to troubleshot this problem.

I tried to open /opt/atlassian/confluence/logs/catalina.out but the file won't open "reading file " stay on the screen and never open it.

I already try to restart confluence service and apache2.

Thank you for you help.

 

 

 

 

 

Nic Brough -Adaptavist-

You need to check if the Tomcat that supports Confluence is running first.  "ps -ef | grep java" is a simple way to find that out.

If it is running, you need to read <confluence home>/log/atlassian-confluence.log to see what is wrong, although if that says nothing, you might need to read the catalina.out that you've already tried to read. 

With that, I'm afraid "file won't open" does not tell us what is wrong - you need to read the file, it is simple text, you'll need to debug that for yourself.  Although I'd take a guess that you've disabled log rotation, the file has become massive and your editor is struggling to read it all.  If that's the case, try "tail -200 catalina.out" to see the end of it, or "tail -f catalina.out" to read it as it's being written to