Confluence wiki export: the download 'here' link not displayed with IE

Question

Hi all,

We are using Confluence v.5.8.10.

At the end of the wiki export process, when the file (PDF, XML, HTML) is ready for download, the 'here' link is not displayed with Internet Explorer v.11 (so users cannot download anything).

However, it is displayed with Firefox and Chrome.

Any idea about the reason?

Thanks in advance,

Nicolas

Nicolas Casel · Answer

Since the 5.10.8 version (and IE11), we no longer get this issue.

Stefan Baader · Answer

We have the same problem. Atlassian has several issues documented: https://jira.atlassian.com/browse/CONF-35553 and https://jira.atlassian.com/browse/CONF-36465 and https://confluence.atlassian.com/confkb/pdf-space-export-is-complete-but-download-button-does-not-appear-691013418.html 
Nothing is really helpful or solves the issue

Sumit Kumar_fcyt6m · Answer

must be an issue with java plugin for IE.

else confluence 5.8 supports IE11.https://confluence.atlassian.com/display/CONF58/Supported+Platforms

try clearing cache , cookies etc as well.

Thanks,

Sumit