How to add the new fields to the EDIT view of old requests that are already submitted

Question

We had a new field (subset field) added to one of our requests. However, for the old requests that have been submitted already, i can't seem to get this field on the EDIT screen.

Is there a way to get this field enabled to the old requests that we've received?

Sreenivasaraju P · Accepted Answer

Hi @Ann R,

New field will be available automatically for editing. It may not be visible on view screen, as the field value is null.

Please check below points:

* Check your screen schema and make sure the new field is added in the edit screen of your screen schema.
* Please make sure all fields are selected under configure Fields tab on the edit screen as shown below