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Can not assign a user to a project role

Vaghanisha Lack

I have followed instructions on http://confluence.atlassian.com/display/JIRA044/Managing+Project+Role+Membership but I wasn't succesful

I also have the permissions to Browse users so that' not the case.

Scenario:

When I am in project and I try to add single user to project role is ahows no matches, but when I add by group it can find groups.

Any ideas?

Thank you in advance

Vaghanisha

Accepted answers

All comments

Nic Brough -Adaptavist-

Does the user exist at all? Go to Admin -> Users and check they exist. Are they showing up in other screens? Is it limited to one particular user, or all of them? Do you have a lot of users? Is it just the automatic matching that's broken?

Christian Czaia [Decadis AG]

Is the user you want to add in the jira-users group? We had the problem in confluence. Users were administered in specific groups via Active Directory but somebody must have missed to add them to the "users" group

Vaghanisha Lack

Matching dosen't work for individual user even that user exist but matching works for groups.The same problem accours for all projects.

Jon Sword

I saw a similar issue just the other day - a restart fixed it.

Nic Brough -Adaptavist-

... Is it limited to one particular user, or all of them? Do you have a lot of users? Is it just the automatic matching that's broken?