Cyrillic pop-up notifications have encoding problems

Question

Hi!

When I share a document with someone Confluence shows pop-up message "Shared with @username". With english system language it's ok.

But in RU locale I have a problem in cyrillic encoding:

Does anyone know how to fix it?

Shannon S · Answer

Hi Nick,

I'm sorry to hear that none of this worked for you. Could you show us the results of all the collation tests you ran on your database?

When you say that you cleared the cache unsuccessfully, does that mean you weren't able to clear it, or that you did, but it didn't work?

Regards,

Shannon

nick.rozhdestvensky · Answer

DB is ok.

Cleared cache - unsuccessfully.

Shannon S · Answer

Thank you for confirming, Nick.

Could you check the collation of both your tables and database for your Postgres server?

Secondly, please clear your plugin cache and see if that helps.

* How to Clear Confluence Plugins Cache

Thank you!

Shannon