how to change assignee when 'Service Type' is selected as 'other'

Question

Please change the automaic assignee from one user  to another user  when 'Service Type' is selected as 'other'

Alexey Matveev · Answer

Hello,

You would need a plugin to accomplish it.

For example, you could use the Power Scripts add-on:

https://marketplace.atlassian.com/apps/43318/power-scripts-jira-script-automation?hosting=cloud&tab=overview

You could create a post function with a code like this:

if (#{Service Type} == "other") {

assignee = "user1";

}

You can read more about post functions here:

https://confluence.cprime.io/display/JJUPIN/Customizing+workflows#Customizingworkflows-Writingvalidators,postfunctions,andconditions