How to add a new user

Question

I am space admin and  need to provide access to user , I checked but its name is not present in Individual user list .

Can you assist me in adding new user .

Jakub Hanak · Answer

Ok, let me know when it works.

Jakub

Neha Dua · Answer

Hi Jakub,

Thanks for your quick response.

Does this user have access to Confluence? - No he s unable to login

In JIRA user management, he needs to be in a group that has granted access to Confluence. Please check or ask your JIRA administrator.  - I am checking this.

Jakub Hanak · Answer

Hello @Neha Dua,

Does this user have access to Confluence? In JIRA user management, he needs to be in a group that has granted access to Confluence. Please check or ask your JIRA administrator.

Best regards,

Jakub