Not able to see my repository after sigup with Atlassian from bit bucket

Question

1. logout from bit bucket account

2. On login page it asked me to signup with Atlassian with same email id and it asked for user name and filled different username

3. and now i am not able to see my repositories.

I am the owner of the repo .

whats should I do.

I have bit bucket user name , how can use to login and access my repos please help.

Ana Retamal · Answer

Hi Kanika, as you're still unable to access your old Bitbucket account, I've created a Support ticket for you. One of my colleagues will contact you and help you re-gain access.

If you need anything else, let us know!

Have a good day :)

Ana

Kanika Aggarwal_k66nfl · Answer

Thanks Ana

Yeah I do remember. I tired everything log out... log in .but nothing is happening.

Ana Retamal · Answer

Hi Kanika, welcome to the Community!

Seems like you created a new Bitbucket account during your second attempt at logging in.

Do you remember the email address you had associated to your previous Bitbucket account? If so, log out and try to log in with the other email address and you should be able to see your repositories again.

If you don't remember or are still unable to access your older Bitbucket account, let us know and we'll create a support ticket for you so we can help you fix it.

Kind regards,

Ana