nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Changing customer portal

Emer McArthur

With upcoming change and published documents I have seen this example, where can you customise the portal view so you can display the request types like the below - Ask a Librarian, Customer service desk, etc - our view is different to this with request types one under the other and I would like to update to similar to below - thanks!

Accepted answers

Jakub Hanak

Hello @Emer McArthur,

try this Confluence Documentation page. There should be all the information you need. But it works only if you use JIRA Cloud.

https://confluence.atlassian.com/servicedeskcloud/configuring-the-customer-portal-732528918.html

Best regards,

Jakub

Jack Brickey

if you are on cloud and if you are an admin...

go to your Help Center (main portal screen) and click "Customize". Toggle on the new view.

Note the boxes shown in the example represent Projects. So if you have only one project it is going to be rather uninteresting.

All comments

Jakub Hanak

Hello @Emer McArthur,

try this Confluence Documentation page. There should be all the information you need. But it works only if you use JIRA Cloud.

https://confluence.atlassian.com/servicedeskcloud/configuring-the-customer-portal-732528918.html

Best regards,

Jakub

Emer McArthur

Thanks very much for this @Jakub Hanak - I did see this document but I can't see how you change the display of the request types, ie. ours display like the attached and I can't see way to customise the size of the request type box or to change them to display as boxes next to each other etc Screen Shot 2019-01-16 at 14.42.52.png

Jack Brickey

if you are on cloud and if you are an admin...

go to your Help Center (main portal screen) and click "Customize". Toggle on the new view.

Note the boxes shown in the example represent Projects. So if you have only one project it is going to be rather uninteresting.

Emer McArthur

That explains it thank you!

Jack Brickey

You are most welcome. If your question is now resolved be sure to click the "Accept answer" above as it helps others when they have a similar question.