nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Sourcetree: ÅÄÖ in Windows Account name cloning from Bitbucket

andersbrohall

Hi,

Trying to clone a HG-repo, i get this error:

Command: perl.exe "C:\Users\Anders Brohäll\AppData\Local\SourceTree\app-3.0.15\tools\svn.pl" info https://whoever@bitbucket.org/whatever/whatever.web
Output: 
Error: System.ComponentModel.Win32Exception: The system cannot find the file specified

Command: hg identify extensions.hgext.hgsubversion=! https://andersbrohall@bitbucket.org/whatever/whatever.public.web
Output: 
Error: *** failed to import extension mercurial_credential_manager from C:\Users\Anders Brohäll\AppData\Local\Atlassian\SourceTree\hg_extras\mercurial_credential_manager.py: [Errno 2] No such file or directory: 'C:/Users/Anders Broh\xc3\xa4ll/AppData/Local/Atlassian/SourceTree/hg_extras/mercurial_credential_manager.py'
*** failed to import extension hgext.hgflow from C:\Users\Anders Brohäll\AppData\Local\SourceTree\app-3.0.15\extras\hgext\hgflow\hgflow.py: [Errno 2] No such file or directory: 'C:/Users/Anders Broh\xc3\xa4ll/AppData/Local/SourceTree/app-3.0.15/extras/hgext/hgflow/hgflow.py'
abort: http authorization required for https://bitbucket.org/whatever/whatever.public.web

Command: git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks ls-remote https://whoever@bitbucket.org/whatever/whatever.public.web
Output: 
Error: fatal: ArgumentException encountered.
 An item with the same key has already been added.
remote: Mercurial (hg) is required to use this repository.
remote: 
remote: https://confluence.atlassian.com/x/vLRCMw
fatal: unable to access 'https://whoever@bitbucket.org/whatever/whatever.public.web/': The requested URL returned error: 405

I'm guessing that the mercurial extension of Sourcetree doesn't work well with the 'ä' in my Windows account catalogue. No?

When can I expect that to be fixed?
Can I somehow make it work by adjusting the perl script in the meantime?

Thanks,

Anders

Accepted answers

All comments

Mike Corsaro

Hello! This is probably an unintended result of a security fix we previously shipped.

Could you first see if the file it's referring to actually exists?

C:\Users\Anders Brohäll\AppData\Local\Atlassian\SourceTree\hg_extras\mercurial_credential_manager.py

If it does exist, then you can probably work-around this issue by just running the command yourself via the command-line/terminal (make sure you're in the right directory first!)

hg clone https://whoever@bitbucket.org/whatever/whatever.public.web

andersbrohall

Yes, the file exists on disk.

C:\Users\Anders Brohäll\AppData\Local\Atlassian\SourceTree\hg_extras\mercurial_credential_manager.py

I want to use SourceTree not the command line
... no command works in the UI as per now, neither clone/commit/push/pull etc. With similar errors.

Can i downgrade to before the 'fix'?
When can i expect a fix for the fix to be released?

shurub3l

I have the same problem, but I think it's because of the space in the Windows user folder. I can't use any git commands on the repo (fetch, pull, push, etc).

Here is the full output for a command:

git -c diff.mnemonicprefix=false -c core.quotepath=false --no-optional-locks -c credential.helper= -c credential.helper="C:/Users/Marius Stanescu/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/git-credential-manager.exe" fetch origin
C:/Users/Marius Stanescu/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/git-credential-manager.exe get: C:/Users/Marius: No such file or directory
C:/Users/Marius Stanescu/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/git-credential-manager.exe erase: C:/Users/Marius: No such file or directory
remote: Invalid username or password.
fatal: Authentication failed for 'https://github.com/Archive360/FCA.Forklift/'

C:/Users/Marius Stanescu/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/git-credential-manager.exe get: C:/Users/Marius: No such file or directory
C:/Users/Marius Stanescu/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/git-credential-manager.exe erase: C:/Users/Marius: No such file or directory
remote: Invalid username or password.
fatal: Authentication failed for 'https://github.com/Archive360/FCA.Forklift/'

C:/Users/Marius Stanescu/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/git-credential-manager.exe get: C:/Users/Marius: No such file or directory
C:/Users/Marius Stanescu/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/git-credential-manager.exe erase: C:/Users/Marius: No such file or directory
remote: Invalid username or password.
fatal: Authentication failed for 'https://github.com/Archive360/FCA.Forklift/'

C:/Users/Marius Stanescu/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/git-credential-manager.exe get: C:/Users/Marius: No such file or directory
C:/Users/Marius Stanescu/AppData/Local/ATLASS~1/SOURCE~1/GIT_EX~1/git-credential-manager.exe erase: C:/Users/Marius: No such file or directory
remote: Invalid username or password.
fatal: Authentication failed for 'https://github.com/Archive360/FCA.Forklift/'

Completed with errors, see above.

Mike Corsaro

To work around this for now:

Install git-for-windows
Go to Tools > Options > Git
Under "Git Version" click "System"

@andersbrohallthe same fix should work for you, but replace "git" with "mercurial" and download it here

andersbrohall

When can i expect this to be working?`

runegronkjaer

I have the exact same problem. So it's still an issue in Sourcetree v3.1.3.

A big problem for us with special characters in our names

/Rune

runegronkjaer

Did you ever create a bug report here https://jira.atlassian.com/projects/SRCTREEWIN/issues/SRCTREEWIN-12154?filter=allissues

/Rune

Zoltán Boros_x24w4t

In 2021, the issue still exists. I think you at Atlassian should consider to make installation directory selectable. Windows' directory structure is a mess.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

sourcetree

bitbucket

bitbucket-cloud