Is there any way of restarting specific jira services like the ones listed below: * com.atlassian.jira.internal.mail.services.MailProcessorJobRunner * com.atlassian.jira.internal.mail.services.MailPullerJobRunner This services hangs and our emails aren't processed anymore. The only workaround is to restart the jira instance. It has major impact.

@Pedro Felgueiras Thank you for answering my questions! JIRA Admin, Mail Server Admin and Network Team should work on this issue. Since you mentioned it is a hard task for your IT team, please click here and open a support ticket with Atlassian. Don't forget to include you support.zip file so that they can take a look at your logs. Best, Fadoua

1 - I'm using other atlassian tools, but they aren't email intensive as Jira. 2 - Yes, email normally works. some times out of nowhere it stop working. 3 - We didn't do any changes but I can't grantee that jira can always connect with the mail server. 4 - I think it will be a hard task for our IT team

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