Background I bought a Confluence Server license a few days ago and I'm trying to get it set up. I've got it working at http://www.rhymecraft.guru/wiki. The problem Logging in stopped working. Logging in was working before, so I don't understand what has changed. Here's an animation of what it looks like: https://imgur.com/a/iUhKXd2 What I have tried * I've tried using an incognito window. * I've tried clearing my browser's cache. (I'm using Chrome) * I've tried using other browsers (Firefox and IE). * I've tried accessing the wiki via the server's direct IP (so, http://XXX.XXX.XX/wiki) * I've tried looking at /opt/atlassian/confluence/logs/catalina.out and I didn't see anything of note (just some warnings about connecting to MySQL without SSL or something). * I've tried resetting the password, but Confluence gives me an error about email not being set up, so I can't reset my password. * I've tried checking the atlassian-confluence.log file for errors; I didn't see any. Related documentation * Redirected to the login screen with no errors when attempting to log in to any Atlassian applications* This documentation is for Atlassian Crowd. * I don't know how to tell if I'm using Single Sign-On (SSO) or not. * Restore Passwords To Recover Admin User Rights* I'm not getting an 'invalid username / password' error, so it seems like my password is correct and I don't really need to recover it. I'll try these steps at some point and report what happens. * Can't check base URL warning in Confluence 6.6 or later* I was getting this error when I was logged into Confluence, but I don't know if that would cause the login page to stop working. It seems that it was just being caused by my accessing the wiki via the server's IP (i.e. http://XXX.XX.XX/wiki) rather than via the domain name. What I think might be happening * I haven't yet set up HTTPS, so part of me suspects that that might be part of it, but that doesn't explain why it was working before. * The last thing I did was to get the wiki to work at the /wiki subpage and at the www.rhymecraft.guru domain, so maybe something I did in connection with that caused login to stop working? Server files * server.xml * rhymecraft.conf * atlassian-confluence.log

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

On login I'm being redirected back to the login page with no errors

Nathan Wailes

Background

I bought a Confluence Server license a few days ago and I'm trying to get it set up. I've got it working at http://www.rhymecraft.guru/wiki.

The problem

Logging in stopped working. Logging in was working before, so I don't understand what has changed.

Here's an animation of what it looks like: https://imgur.com/a/iUhKXd2

What I have tried

I've tried using an incognito window.
I've tried clearing my browser's cache. (I'm using Chrome)
I've tried using other browsers (Firefox and IE).
I've tried accessing the wiki via the server's direct IP (so, http://XXX.XXX.XX/wiki)
I've tried looking at /opt/atlassian/confluence/logs/catalina.out and I didn't see anything of note (just some warnings about connecting to MySQL without SSL or something).
I've tried resetting the password, but Confluence gives me an error about email not being set up, so I can't reset my password.
I've tried checking the atlassian-confluence.log file for errors; I didn't see any.

Related documentation

Redirected to the login screen with no errors when attempting to log in to any Atlassian applications
- This documentation is for Atlassian Crowd.
- I don't know how to tell if I'm using Single Sign-On (SSO) or not.
Restore Passwords To Recover Admin User Rights
- I'm not getting an 'invalid username / password' error, so it seems like my password is correct and I don't really need to recover it. I'll try these steps at some point and report what happens.
Can't check base URL warning in Confluence 6.6 or later
- I was getting this error when I was logged into Confluence, but I don't know if that would cause the login page to stop working. It seems that it was just being caused by my accessing the wiki via the server's IP (i.e. http://XXX.XX.XX/wiki) rather than via the domain name.

What I think might be happening

I haven't yet set up HTTPS, so part of me suspects that that might be part of it, but that doesn't explain why it was working before.
The last thing I did was to get the wiki to work at the /wiki subpage and at the www.rhymecraft.guru domain, so maybe something I did in connection with that caused login to stop working?

Server files

Accepted answers

Nathan Wailes

Ok the guy I hired on Upwork got it working. I unfortunately didn't get to see him at work the entire time, but from what he told me, it seems like this may have been a situation where a single setting was not correct. In this case it seems like the setting that was not correct was neither in server.xml nor in rhymecraft.conf, but rather in Cloudflare. I needed to have SSL set to "Full (strict)", and it seems I may also have needed to have "Always Use HTTPS" to "On". IIRC I had turned both of those off while trying to get the wiki working with http and I didn't think that having them off would prevent HTTPS from working, and I especially didn't suspect that it would be causing the login-page redirect I was seeing.

Below are the files / settings as they exist now, with everything working (SSL, Confluence, my blog, etc.):

server.xml
rhymecraft.conf
Cloudflare settings:
- SSL: Full (strict)
- Always Use HTTPS: On
- Automatic HTTPS Rewrites: Off

All comments

Alexey Matveev

Hello,

Have a look at the atlassian-confluence.log file for errors. You can find more info here:

https://confluence.atlassian.com/doc/working-with-confluence-logs-108364721.html

Nathan Wailes

Hi Alexey, thank you for your help! I don't see any errors. Here's what I see at the bottom of the log, the only change was to remove my IP:

atlassian-confluence.log

Alexey Matveev

Are you sure that you do not have any plugins, which influence the user log in?

Nathan Wailes

How would I check that?

Nathan Wailes

Below are the files / settings as they exist now, with everything working (SSL, Confluence, my blog, etc.):

server.xml
rhymecraft.conf
Cloudflare settings:
- SSL: Full (strict)
- Always Use HTTPS: On
- Automatic HTTPS Rewrites: Off

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