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When Importing Project With Project Configurator, Receive NullPointerException

Shirley He

UPDATE: I tried importing the project a second time, this time with an empty project of the same name as a placeholder. I ended up with a different error and now I cannot view or edit any workflows whatsoever. The error given on the second importation stated that an existing unpublished draft of a workflow prevented import of the source workflow. I guess most importantly how do I fix the problem where I can no longer view or edit the workflow?

We are trying to import a project using project configurator. We receive this error but do not know what the problem is. We've looked at the workflow, issue type scheme, field configuration, etc. and have found nothing amiss. What might be the problem?

INFO 12:48:24,794 [Workflow CORE Workflow] Workflow is active. Creating a draft.
ERROR 12:48:24,969 java.lang.NullPointerException
 at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForConfigScheme(IssueTypeSchemeManagerImpl.java:271)
 at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForProject(IssueTypeSchemeManagerImpl.java:242)
 at com.atlassian.jira.issue.fields.config.manager.IssueTypeSchemeManagerImpl.getIssueTypesForProject(IssueTypeSchemeManagerImpl.java:247)
 at com.atlassian.jira.project.ProjectImpl.getIssueTypes(ProjectImpl.java:122)
 at com.atlassian.jira.workflow.DefaultProjectWorkflowSchemeHelper.getProjectsUsingWorkflows(DefaultProjectWorkflowSchemeHelper.java:89)
 at com.atlassian.jira.workflow.DefaultProjectWorkflowSchemeHelper.getAllProjectsForWorkflow(DefaultProjectWorkflowSchemeHelper.java:75)
 at com.atlassian.jira.workflow.DefaultProjectWorkflowSchemeHelper.getAllProjectsForWorkflow(DefaultProjectWorkflowSchemeHelper.java:63)
 at com.atlassian.jira.workflow.DefaultProjectWorkflowSchemeHelper.isWorkflowIsolated(DefaultProjectWorkflowSchemeHelper.java:80)
 at com.atlassian.jira.event.AbstractWorkflowEvent.<init>(AbstractWorkflowEvent.java:38)
 at com.atlassian.jira.event.DraftWorkflowCreatedEvent.<init>(DraftWorkflowCreatedEvent.java:13)
 at com.atlassian.jira.workflow.OSWorkflowManager.createDraftWorkflow(OSWorkflowManager.java:252)
 at com.awnaba.projectconfigurator.jiraobjectfacades.WorkflowToolsImpl.createDraft(WorkflowToolsImpl.java:72)
 at com.awnaba.projectconfigurator.loaders.handlers.WorkflowHandler$1.createNewFrom(WorkflowHandler.java:134)
 at com.awnaba.projectconfigurator.loaders.handlers.WorkflowHandler$1.createNewFrom(WorkflowHandler.java:1)
 at com.awnaba.projectconfigurator.loaders.core.AbstractSmartCreator.smartCreate(AbstractSmartCreator.java:13)
 at com.awnaba.projectconfigurator.loaders.handlers.WorkflowHandler.createADraft(WorkflowHandler.java:150)
 at com.awnaba.projectconfigurator.loaders.handlers.WorkflowHandler.changeToDraftWorkflowIfNeeded(WorkflowHandler.java:123)
 at com.awnaba.projectconfigurator.loaders.handlers.WorkflowHandler.access$7(WorkflowHandler.java:108)
 at com.awnaba.projectconfigurator.loaders.handlers.WorkflowHandler$5.areValuesEquivalent(WorkflowHandler.java:281)
 at com.awnaba.projectconfigurator.loaders.handlers.WorkflowHandler$5.areValuesEquivalent(WorkflowHandler.java:1)
 at com.awnaba.projectconfigurator.loaders.core.AbstractIntegratedHandler$4.areValuesEquivalent(AbstractIntegratedHandler.java:294)
 at com.awnaba.projectconfigurator.loaders.core.AbstractSmartPropertySetter.hasAnythingToDo(AbstractSmartPropertySetter.java:28)
 at com.awnaba.projectconfigurator.loaders.core.AbstractSmartPropertySetter.smartSet(AbstractSmartPropertySetter.java:11)
 at com.awnaba.projectconfigurator.loaders.core.AbstractIntegratedHandler.processOnepropertyHelper(AbstractIntegratedHandler.java:300)
 at com.awnaba.projectconfigurator.loaders.core.AbstractIntegratedHandler.processPropertyActionList(AbstractIntegratedHandler.java:261)
 at com.awnaba.projectconfigurator.loaders.core.AbstractIntegratedHandler.handleSubordinatesAndProperties(AbstractIntegratedHandler.java:234)
 at com.awnaba.projectconfigurator.loaders.core.AbstractIntegratedHandler$2.doAndReturn(AbstractIntegratedHandler.java:188)
 at com.awnaba.projectconfigurator.loaders.core.AbstractIntegratedHandler$2.doAndReturn(AbstractIntegratedHandler.java:1)
 at com.awnaba.projectconfigurator.utils.SmartErrorReporter.wrapSafely(SmartErrorReporter.java:99)
 at com.awnaba.projectconfigurator.loaders.core.AbstractIntegratedHandler.modifyTarget(AbstractIntegratedHandler.java:184)
 at com.awnaba.projectconfigurator.loaders.core.AbstractTargetHandler.handleTarget(AbstractTargetHandler.java:104)
 at com.awnaba.projectconfigurator.loaders.handlers.ProjectConfigLoader.loadGlobalCollection(ProjectConfigLoader.java:733)
 at com.awnaba.projectconfigurator.loaders.handlers.ProjectConfigLoader.loadWorkflows(ProjectConfigLoader.java:512)
 at com.awnaba.projectconfigurator.loaders.handlers.ProjectConfigLoader.loadGlobalObjects(ProjectConfigLoader.java:366)
 at com.awnaba.projectconfigurator.loaders.handlers.ProjectConfigLoader.loadOperations(ProjectConfigLoader.java:220)
 at com.awnaba.projectconfigurator.loaders.handlers.ProjectConfigLoader.doLoad(ProjectConfigLoader.java:120)
 at com.awnaba.projectconfigurator.operationsapi.impl.ProjectConfigImporterImpl.doImport(ProjectConfigImporterImpl.java:166)
 at com.awnaba.projectconfigurator.operationsapi.impl.ProjectConfigImporterImpl.access$0(ProjectConfigImporterImpl.java:149)
 at com.awnaba.projectconfigurator.operationsapi.impl.ProjectConfigImporterImpl$ConfigImporterTask.call(ProjectConfigImporterImpl.java:145)
 at com.awnaba.projectconfigurator.operationsapi.impl.ProjectConfigImporterImpl$ConfigImporterTask.call(ProjectConfigImporterImpl.java:1)
 at com.awnaba.projectconfigurator.operationsapi.impl.ImportJobRunner.runJob(ImportJobRunner.java:122)
 at com.awnaba.projectconfigurator.operationsapi.impl.ProjectConfigImporterImpl.runImportConfigJob(ProjectConfigImporterImpl.java:121)
 at com.awnaba.projectconfigurator.operationsapi.impl.ProjectConfigImporterImpl.importConfigurationSynchronously(ProjectConfigImporterImpl.java:97)
 at com.awnaba.projectconfigurator.operationsapi.impl.ProjectCompleteImporterImpl.executeNextPhase(ProjectCompleteImporterImpl.java:268)
 at com.awnaba.projectconfigurator.operationsapi.impl.ProjectCompleteImporterImpl.doCompleteImport(ProjectCompleteImporterImpl.java:195)
 at com.awnaba.projectconfigurator.operationsapi.impl.ProjectCompleteImporterImpl.access$0(ProjectCompleteImporterImpl.java:188)
 at com.awnaba.projectconfigurator.operationsapi.impl.ProjectCompleteImporterImpl$CompleteImporterTask.call(ProjectCompleteImporterImpl.java:145)
 at com.awnaba.projectconfigurator.operationsapi.impl.ProjectCompleteImporterImpl$CompleteImporterTask.call(ProjectCompleteImporterImpl.java:1)
 at com.awnaba.projectconfigurator.longrunningtasks.TaskHelperImpl$WrappingTask.call(TaskHelperImpl.java:67)
 at com.awnaba.projectconfigurator.longrunningtasks.TaskHelperImpl$WrappingTask.call(TaskHelperImpl.java:1)
 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:458)
 at com.atlassian.jira.task.TaskManagerImpl$TaskCallableDecorator.call(TaskManagerImpl.java:426)
 at java.util.concurrent.FutureTask.run(FutureTask.java:266)
 at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:511)
 at java.util.concurrent.FutureTask.run(FutureTask.java:266)
 at com.atlassian.jira.task.ForkedThreadExecutor$ForkedRunnableDecorator.run(ForkedThreadExecutor.java:216)
 at java.lang.Thread.run(Thread.java:748)

Accepted answers

Kristian Walker _Adaptavist_

Hi Shirley,

I can confirm that this error indicates that one of the workflows for the project being imported contains a draft which is blocking the import.

Can I please ask you to try working around the error by reviewing all of the workflows in the target instance and publisging any unpublished drafts for the workflows.

Can I also please ask you to try re running the import after performing this action ensuring that you check the Try to publish drafts option on the configuration import screen as this will automatically attempt to publish any workflow drafs which exist.

If this response has answered your question can you please mark it as accepted so that other users can see it is correct when searching for similar answers.

Regards,

Kristian

All comments

Kristian Walker _Adaptavist_

Hi Shirley,

I can confirm that this error indicates that one of the workflows for the project being imported contains a draft which is blocking the import.

Can I please ask you to try working around the error by reviewing all of the workflows in the target instance and publisging any unpublished drafts for the workflows.

If this response has answered your question can you please mark it as accepted so that other users can see it is correct when searching for similar answers.

Regards,

Kristian

Shirley He

Hi Kristian,

We figured out afterwards that it probably was due to an unpublished draft, however it seems the failed import broke the workflow editor and viewer. Now, we are not able to view any workflows whatsoever and we cannot edit them either. Do you know of any possible solutions to this current problem?

Thanks,

Shirley

Kristian Walker _Adaptavist_

HI Shirley,

It is possible that the errors with the workflow have caused it to not import in correctly.

Can you please try deleting the workflow with the name of Core Workflow which you imported in and see if the workflows page starts loading again once this workflow has been removed.

Regards,
Kristian

Shirley He

Hi Kristian,

I deleted the workflow and was greeted with an error, though it appears the workflow was successfully deleted. Unfortunately I still cannot view or edit workflows. When I try to create a draft, I receive the same error as I posted above.

Regards,

Shirley

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