We need to maintain a document with issues and resolution details. This could be compiled automatically from the issues raised. This should also be accessible and editable for all user and it should be available on the Jira sd customer portal.is there any way to achieve this functionality. is there any add-on which provides this functionality?
Have you considered using Confluence and Knowledgebase?
Thank you @Jack BrickeyI haven't used both of above. Is it possible using the above suggestions?Could you please explain more about it?
could you please explain to me how to link confluence and jira sd and how to display the information on the customer portal?
Please see this document /set-up-a-knowledge-base
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