Confluence calendar

Vishal_eoz1x0

Hi,

 

I tried to set up a birthday calendar on Confluence where every user was supposed to add their name and ran in the following issue:

No response was visible when users were adding an event for certain user names.

I know from at least six people who had this issue.

 

I did some research and found this article that refers to the same problem and mentions the content indexing as an potential cause:

https://confluence.atlassian.com/confkb/cannot-add-an-event-in-people-calendars-249858390.html

 

Can you help me with that? Please let me know if you need more information to solve this.

 

Thank you in advance.

 

Diego_88dj6o

Hello there Vishal!
This issue can indeed be caused by a problem with the index. You can proceed to reindex from scratch. There are a few points for you to consider before reindexing:

- indexing can take a long time depending on instance size
- it is advisable to schedule a downtime for Confluence to perform this
- users accessing the instance during reindex can hinder the process

So, to reindex your index from scratch, you proceed as follows:

1- Shutdown Confluence
    - Make sure that the process is not running
    - You can check that with ps -aux | grep confluence in Linux and via the Process manager in Windows
2- Go to <confluence-home>
3- Remove the following folders:
    - <confluence-home>/index
    - <confluence-home>/journal
    - <confluence-home>/logs
4- Start Confluence
5- Click Cog Icon > General Configuration
6- Search for Content Indexing in the left menu bar
7- Click the Rebuild button

Let us know if this solves the calendar issue!