Are there any plans on the Service Desk Roadmap to support more ITIL disciplines? How can I connect with the Product Owner for Service Desk? We are evaluating products and need to understand the direction Atlassian plans to take Service Desk.
You can find Atlassian roadmap here: https://www.atlassian.com/roadmap/cloud?selectedProduct=jiraService
You can get in touch with Atlassian team here: https://getsupport.atlassian.com/
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