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Workday: Create ticket in onsite JIRA

Stian Bentsen Sveen

We are gonna start using WorkDay HCM in our business and one of the things we wanted to automate was creation of tickets for onboarding / offboarding / change of position to IT. I have played around with the REST API a bit, so I have everything OK on that side.

Our problem now is that WorkDay is a cloud solution whereas we are hosting an on premise JIRA. We have access to JIRA externally via Azure Application Proxy, but that requires interactive logon with Azure and MFA, but for WorkDay they would obviously need some way of non-interactively getting access to our on prem JIRA to POST via REST API.

Are we going about this the wrong way?

Accepted answers

Jimmy Van (GLiNTECH)

Hi Stian, everything sounds fine so far.

You're probably going to need to create Workday as an OAuth consumer. Try the following documents:

https://confluence.atlassian.com/jiracoreserver/allowing-oauth-access-939937946.html

https://developer.atlassian.com/server/jira/platform/oauth/

All comments

Jimmy Van (GLiNTECH)

Hi Stian, everything sounds fine so far.

You're probably going to need to create Workday as an OAuth consumer. Try the following documents:

https://confluence.atlassian.com/jiracoreserver/allowing-oauth-access-939937946.html

https://developer.atlassian.com/server/jira/platform/oauth/

Stian Bentsen Sveen

Hi Jimmy,

Thanks for you reply!

We have solved the Azure authentication part, so if we get OAuth working, this should be peachy.

All of this is pretty new to me so thanks for the push in the right direction!

Br,

Stian

Jimmy Van (GLiNTECH)

Great news, keep us posted if you need any further guidance

@Stian Bentsen Sveen Were you able to get this solution to work?

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