Confluence 6.12.2 : Session Expires when attempting restore from Site Backup

Olavo DSouza_j7bk9b

I was trying to restore a daily site backup (of Confluence version 6.10.0) to a new installation of Confluence 6.12.2.

Tried both methods of restore.

This is the error message:

• Your session has expired. You may need to re-submit the form or reload the page.

In the logs, the following message in catalina.out:

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)
at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:490)
at org.apache.catalina.valves.StuckThreadDetectionValve.invoke(StuckThreadDetectionValve.java:206)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:139)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:92)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:74)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)
at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:408)
at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)
at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:770)
at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1415)
at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)
at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
at java.lang.Thread.run(Unknown Source)

04-Jan-2019 18:26:29.026 WARNING [ContainerBackgroundProcessor[StandardEngine[Standalone]]] org.apache.catalina.valves.StuckThreadDetectionValve.notifyStuckThreadCompleted Thread [http-nio-8090-exec-7] (id=[37]) was previously reported to be stuck but has completed. It was active for approximately [113,517] milliseconds.

=============================

Value for the StuckThreadDetection is set to 60 secs.

Tried this several times, using both methods of Restore from backup. Same error message.

Restarted Tomcat after clearing the .xml files and repeated procedure. Same result. This is on a Linux box. 

Kindly help to resolve the issue.

Thanks in advance.

 

 

roman_l0djep

Hi @Olavo DSouza,

did you have a look at the troubleshooting section of the restoring the site back up article: https://confluence.atlassian.com/doc/restoring-a-site-152034.html?

I have also found a couple of workarounds when having timeout of restoring space backups: https://confluence.atlassian.com/confkb/browser-timeout-when-attempting-to-restore-xml-backup-via-upload-method-953658768.html. Not sure if this would help, but it’s worth a try.

Roman.