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Is there a report that shows what time of day updates are made by users?

JOHN PUETZ

As a project leader I need to know the level of after hours use of (edits/updates) to JIRA tickets and Confluence page edits. For example how many updates on specific projects, sprints, page edits, etc are made between the hours of 7pm and 7am?

The next level of drill down would be what users made these updates.

I need to be able to report back to senior management activity levels of my engineers after normal business hours (e.g., 7pm to 7am) on a daily or weekly basis.

For JIRA tickets or Confluence pages that I watch I get email notifications at all hours of the day. But I'm not watching all tickets/pages within my projects. I'm assuming there's a log that contains all email notifications generated. If I had access to this log I would think that I could export and filter myself. Please provide any details re: where these logs might be kept and I'll provide the details to my administrator to implement a process.

Many thanks!

John

Accepted answers

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Andy - PTC Redundant

@JOHN PUETZ : Do you want what has been reported by the project team members themselves (Tempo), or the Activity Stream that JIRA display in the Dashboard the exact moment an activity takes place?

Also, are you on Server or Cloud?

JOHN PUETZ

Thanks for asking Andy. I'm looking for member contributions only (e.g., ticket updates, new comments, etc.) and not page views, etc. I'm relatively new to Atlassian tools so not sure about Tempo or activity stream.

I've added a few more details to my question of potentially filtering all email notifications that are generated within JIRA & Confluence. I'm assuming there are system logs that keep track of these notifications (yes, this would be a "brute force" way of creating my own reports, if nothing currently exists).

I'll find out tomorrow whether my company is server based or cloud. Pretty sure it's cloud.

Cheers,

Andy - PTC Redundant

You're welcome.

To help you orientate below a screenshot of the Dashboard.
To the right is the Activity Stream. This is simply a handy overview. To get reports of it requires additional development behind the scenes or an App from the Atlassian Market Place. I do not use one as I, as a Project Manager, ask my teams to fill in their work logs as time slots.

To the left under the main menu is TEMPO. If you click on this you get user reports. There are loads of ways to set this up... per user, per team, per department. They can then be downloaded as reports into various formats. My favourite is XLS as I'm most experienced with Excel for reporting. Have a play around with that and see if you get any results you desire. Nota bene: if your teams are not logging per 'time slot' in Tempo then the time stamps will just be midnight, not the time they worked.

Let me know if you need more explanation on any of these points.

Raynard Rhodes

Activity stream is useful. If you go to your dashboard (I believe you’re taken there by default) you can filter by days and even licensed user activity on issues.

You can add multiple activity streams to your dashboard with a filter for each so you can track specific individuals

Jack Brickey

@JOHN PUETZ, you can create a filter and a subscription to that filter such that it emails you and others daily. This filter can be constructed to reflect all issues updated that day by using the “startofday()” JQL function.

JOHN PUETZ

Many thanks Jack!

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