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Problems creating Application Link to Jira

Chad DeShaw

Our Confluence uses SSL and LDAP/AD and our Jira is non SSL and uses built in database user store. I have not been able to create an application link from Confluence to Jira it fails on creating the reciprocal link in Jira back to Confluence

What do I need to change or do to make this work?

Does Jira also have to use SSL and LDAP/AD?

Both are server versions.

Accepted answers

All comments

Bastian Stehmann

Hi @Chad DeShaw,

What error do you get? Or is there anything in the log files? (INSTALLATION-HOME/logs/atlassian-jira.log or atlassian-confluence.log)

User Directories doesn't matter for application links and it should also work if one application uses SSL and one does not.

Chad DeShaw

I will post the error in a minute but I have another question should check or uncheck I am an administrator on both instances if my users name is different on both instances?

Bastian Stehmann

You can check that, the other application will ask you for an admin account if your account does not exist there.

Chad DeShaw

2019-01-03 13:35:11,672 http-nio-8080-exec-16 ERROR cdeshaw 815x425067x1 y0qhim 10.20.102.207 /rest/applinks/3.0/applicationlinkForm/manifest.json [c.a.a.c.rest.ui.CreateApplicationLinkUIResource] ManifestNotFoundException thrown while retrieving manifest
com.atlassian.applinks.spi.manifest.ManifestNotFoundException: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.doDownload(AppLinksManifestDownloader.java:198)
   at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.access$000(AppLinksManifestDownloader.java:50)
   at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader$1$1.<init>(AppLinksManifestDownloader.java:127)
   at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader$1.load(AppLinksManifestDownloader.java:121)
   at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader$1.load(AppLinksManifestDownloader.java:118)
   at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3527)
   at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2319)
   at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2282)
   at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2197)
   at com.google.common.cache.LocalCache.get(LocalCache.java:3937)
   at com.google.common.cache.LocalCache.getOrLoad(LocalCache.java:3941)
   at com.google.common.cache.LocalCache$LocalLoadingCache.get(LocalCache.java:4824)
   at com.google.common.cache.LocalCache$LocalLoadingCache.getUnchecked(LocalCache.java:4830)
   at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.downloadInternal(AppLinksManifestDownloader.java:106)
   at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.download(AppLinksManifestDownloader.java:84)
   at com.atlassian.applinks.core.manifest.ManifestRetrieverDispatcher.getManifest(ManifestRetrieverDispatcher.java:43)
   at com.atlassian.applinks.core.rest.ui.CreateApplicationLinkUIResource.tryToFetchManifest(CreateApplicationLinkUIResource.java:163)
   ... 3 filtered
   at java.lang.reflect.Method.invoke(Method.java:498)
   ... 3 filtered
   at com.atlassian.applinks.internal.rest.interceptor.NoCacheHeaderInterceptor.intercept(NoCacheHeaderInterceptor.java:13)
   ... 1 filtered
   at com.atlassian.applinks.core.rest.auth.AdminApplicationLinksInterceptor.intercept(AdminApplicationLinksInterceptor.java:35)
   ... 1 filtered
   at com.atlassian.applinks.core.rest.context.ContextInterceptor.intercept(ContextInterceptor.java:16)
   ... 15 filtered
   at com.atlassian.plugins.rest.module.RestDelegatingServletFilter$JerseyOsgiServletContainer.doFilter(RestDelegatingServletFilter.java:154)
   ... 1 filtered
   at com.atlassian.plugins.rest.module.RestDelegatingServletFilter.doFilter(RestDelegatingServletFilter.java:68)
   ... 41 filtered
   at com.atlassian.applinks.cors.rest.CorsFilter.doFilter(CorsFilter.java:99)
   ... 3 filtered
   at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
   ... 53 filtered
   at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66)
   ... 1 filtered
   at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64)
   ... 16 filtered
   at com.atlassian.plugins.rest.module.servlet.RestSeraphFilter.doFilter(RestSeraphFilter.java:37)
   ... 19 filtered
   at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30)
   ... 10 filtered
   at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21)
   ... 4 filtered
   at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36)
   ... 26 filtered
   at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25)
   ... 24 filtered
   at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
   at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
   at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.ssl.Alerts.getSSLException(Alerts.java:192)
   at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1964)
   at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:328)
   at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:322)
   at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1614)
   at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1052)
   at sun.security.ssl.Handshaker.process_record(Handshaker.java:987)
   at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1072)
   at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1385)
   at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1413)
   at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1397)
   at org.apache.http.conn.ssl.SSLConnectionSocketFactory.createLayeredSocket(SSLConnectionSocketFactory.java:396)
   at org.apache.http.conn.ssl.SSLConnectionSocketFactory.connectSocket(SSLConnectionSocketFactory.java:355)
   at org.apache.http.impl.conn.DefaultHttpClientConnectionOperator.connect(DefaultHttpClientConnectionOperator.java:142)
   at org.apache.http.impl.conn.PoolingHttpClientConnectionManager.connect(PoolingHttpClientConnectionManager.java:373)
   at org.apache.http.impl.execchain.MainClientExec.establishRoute(MainClientExec.java:381)
   at org.apache.http.impl.execchain.MainClientExec.execute(MainClientExec.java:237)
   at org.apache.http.impl.execchain.ProtocolExec.execute(ProtocolExec.java:185)
   at org.apache.http.impl.execchain.RetryExec.execute(RetryExec.java:89)
   at org.apache.http.impl.execchain.RedirectExec.execute(RedirectExec.java:111)
   at org.apache.http.impl.client.InternalHttpClient.doExecute(InternalHttpClient.java:185)
   at org.apache.http.impl.client.CloseableHttpClient.execute(CloseableHttpClient.java:83)
   at com.atlassian.sal.core.net.HttpClientRequest.executeAndReturn(HttpClientRequest.java:103)
   at com.atlassian.plugins.rest.module.jersey.JerseyRequest.executeAndReturn(JerseyRequest.java:131)
   at com.atlassian.plugins.rest.module.jersey.JerseyRequest.execute(JerseyRequest.java:113)
   at com.atlassian.applinks.core.manifest.AppLinksManifestDownloader.doDownload(AppLinksManifestDownloader.java:165)
   ... 256 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:397)
   at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:302)
   at sun.security.validator.Validator.validate(Validator.java:262)
   at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:324)
   at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:229)
   at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1596)
   ... 278 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
   at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
   at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
   at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
   at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:392)
   ... 284 more
2019-01-03 13:46:21,854 Caesium-1-2 INFO ServiceRunner     [c.a.j.p.h.service.connect.InstallGlancesJobHandler] Running InstallGlancesJobHandler...
2019-01-03 13:46:21,854 Caesium-1-2 INFO ServiceRunner     [c.a.j.p.h.service.connect.InstallGlancesJobHandler] There is no link to HipChat, no need to install glances.
2019-01-03 13:46:23,523 Caesium-1-3 INFO ServiceRunner     [c.a.j.p.h.service.ping.RefreshConnectionStatusJobHandler] Running RefreshConnectionStatusJobHandler...

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