I can get JSON results from the browser but not through scripting?

Question

Hi,

I'm trying to get worklogs using REST API and I'm able to get results but when I use the same call using javascript (Google Spreadsheet scripting) despite providing user login credentials, I get a 403 instead. Is there a setting in JIRA that I need to turn on to allow me to get same results?

Thanks,

Jeff

Nic Brough -Adaptavist- · Answer

All I can tell you is that there is something wrong in the script - it's not passing Jira a valid set of credentials.

But I think your Captcha instinct is almost certainly spot-on - once you've failed login a few times, you'll need to pass that test to allow login.

Jeferson Llamado Sese · Answer

Okay, thanks for replying but this still does not answer why I can get results if I access the URL straight from the browser and fails if it's from the script. I'm using the same credentials so this should not be a permission issue.

The only thing I'm thinking right now is that CAPTCHA might be triggering (I just noticed now that after the an update, my login from time to time triggers a CAPTCHA). I will ask are IT team to check if we can temporarily disable this for my user just to test if the script would work.

Nic Brough -Adaptavist- · Answer

There is nothing to configure in a Jira server instance to "enable" anything.  The 403 happens because your credentials for what you're asking are not valid for the system.

Sometimes, this is when you try to do something that you don't have permissions for, and sometimes, it's a network gateway/proxy/firewall that doesn't like the credentials.  But mostly, it's going to be because your credentials are invalid.