Account Locked Out - Post Migration

Matt Kennedy

I have migrated my bitbucket installation using this article. Specifically completing the "Move Bitbucket serverto a different machine".

 

Now I am re-creating my application links with my JIRA server, however I am locked out of my Bitbucket installation. I had previously used a JIRA User Server to authenticate and do not have the default admin password.

 

I then followed the lockout recovery process, but when I am manually starting the bitbucket application from the command line (start-bitbucket.bat) both elastisearch errors out, and the bitbucket command window goes away too fast to see the errors.

 

I am locked out of my installation and cannot create my application links  

 

My specific instance of Bitbucket is 5.3.7

Please help!

Ana Retamal

Hi Matt! 

As we'll need logs to find out what's wrong, I've created a Support ticket for you. You will receive a notification in your inbox, keep an eye for it, one of my colleagues will contact you and help you fix this issue.

Kind regards,

Ana