Service Desk Widget and Wordpress

Question

Hi, my question is: Are there any experiences around with embedding the service desk widget in a wordpress page?

Whe i tried to embedd it the code just disappeared. Alternatively there seemed to be no pre-configured third party widget around to serve as a kind of carrier for the jira service desk widget.

In addition: In case "nothing works", would someone be capable to produce a widget particularly designed for wordpress integration?

MMN (Switzerland)

Digital Doom · Answer

@Trevan Householder_Isos-Tech-Consulting_ I'm a bit late to the party but was looking for the same answer and I found a "workaround" in the process! If you're comfortable editing the html documents of your wordpress install, you can add the script to your template's "head.php" file right before "". Editing the widget in JIRA will automatically update so you don't need to generate new code with every update. * Select the Customize menu option in the left sidebar * Click CSS/HTML Editor * Under Theme Files in the right sidebar, click the arrow next to templates under which you'll find the head.php file * Paste your script before the closing tag and save!

Maarten Cautreels · Answer

Hi Trevan,

The article is system agnostic and should work for most platforms that support widgets. I haven't tested it with Wordpress myself but I would imagine it to work as well.

Best,

Maarten

Trevan Householder_Isos-Tech-Consulting_ · Answer

@Maarten Cautreels

The article you referenced doesn't seem to cover the Wordpress use case.  Do you have any documentation for embedding the widget on a Wordpress page?