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How to send seasonal greeting in JIRA Service Desk

How to send seasonal greetings in Jira Service Desk

Accepted answers

Hi Nirmal, and welcome to Community!

giphy

Instead of opening up tickets through Jira Service Desk for this greeting, I would suggest exporting into a .csv the list of customer email addresses. And then you can bcc them on a nice email.

Happy Holidays!

Carolyn

All comments

Hi Nirmal, and welcome to Community!

giphy

Instead of opening up tickets through Jira Service Desk for this greeting, I would suggest exporting into a .csv the list of customer email addresses. And then you can bcc them on a nice email.

Happy Holidays!

Carolyn

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