Excel connector for Jira plugin shows error while uploading test cases

Dinesh_vlhljn

Hi,

We had Excel connector for Jira 3.5.0 version in our company, when some users uploading the test cases in Jira then an error is displaying as shown in attached screen shot . Any one face this scenario and if any one has permanent solution please let me know, Thanks in advance.

                                                                                                                        Dinesh

                                                                                                            Jira Admin & Developer

                                                                                                                    8499024349

Lucas Modzelewski _Lumo_

Hi Dinesh,

Check if you are using correct Jira URL and correct login & password combination.

If it is not the case, create a ticket on our Customer Portal: https://psc-software.atlassian.net/servicedesk/customer/portal/9

Please reference to this question in the issue description and give us much details as you can - so that we could reproduce this issue.

Also include logs from excel connector (The Excel Connector log file named ExcelConnector.log is located in C:\Users\ {your_username} \AppData\Local\Transition Technologies S.A\Excel Connector directory.)

Cheers,

Łukasz