Issues in sprints are not showing when move to status Done?

Question

Hello All,

We have two sprints in our project Sprint 1(Active Sprint) and Sprint 2(Future Sprint).

We have 4 workflow statuses To Do, In Progress, Done, Accepted.

When status moves to To Do, In Progress, Done and Accepted we are able to see issues in Sprint 1.

When status moves to To Do, In Progress, Done we are able to see issues in Sprint 2 but when the status of an issue moves to Accepted state issue are not showing up in the Sprint 2.

Do I Miss anything on the board configuration?

Thanks,

Manikanta.

Vasiliy Zverev · Answer

So, I think this is the reason.

Bunty · Answer

Hi @Vasiliy Zverev,

Thanks for the reply!

Issue resolved after adding "Accepted" column on Active sprint board.

Vasiliy Zverev · Answer

Dear Manikanta, hi!

Often issues dissappear when it get a resolution.

In Jira resolutions mean that issue is closed.

Check if issue get resoution.

Best regards,

Vasiliy