How to change "Resolution" value without changing "Resolved Date" field in JIRA?

Question

We are consolidating "Resolution" field and changing some of the values of "Resolution" into new values, i am using CSV file import to update the "Resolution" field, CSV file contains columns such as IssueKey,Resolution and Summary. I tried the CSV import and with change of "Resolution" value "Resolved Date" field is also changed, How to update/change "Resolution" without changing "Resolved Date"?

anil musunuru · Answer

I tried but it didnt update the date back to original date, is there any other way or scripts i can use?

Petter Gonçalves · Answer

Hello Anil,

As @Joe Pitt mentioned, it's not possible to change the Resolved date field.

The best option to keep it would be by re-importing the issues with the correct Resolved date without changing its resolution. Here are steps:

- Export the current Resolved date of your issues to a CSV. Let's call it resolved_date CSV

- Import the Resolution as you are performing now (Through the CSV) - Let's call this one Resolution CSV

- Once you imported the correct resolution to your issues, remove the mapping of the resolution field from the Resolution CSV

- Copy the Resolved column from the resolved_date CSV to the Resolution CSV and re-import it

Please, let me know if it works for you.

Joe Pitt · Answer

I don't believe you can. The date is set behind the scene when you update the field.