Confluence WebDav, credentials prompt

Question

Hi,

I got another issue with Confluence and WebDav. I have a Space wich File List blueprint page, in this page my boss store a documents. Problem is when he try to open a PDF via Acrobad Reader or Foxit Reader, every time programs ask him about passord even he marked a checkbox Remember my password. It's very anoing for him and me too. How to resolve this problem? I add that, when he open pdf via Google Chrom or Firefox everything is OK.

Tomasz Bryła_4u5jf5 · Answer

Hi I tried with other file types and problem is only with pdf. When I try open pdf file then then WebDAV ask me about login and password. Strange is that, even I select Cancel file is open in pdf viewer.

Tomasz Bryła_4u5jf5 · Answer

Thanks for advice, but this doesn't help :/

Diego_88dj6o · Answer

Hello there Tomasz!

One test you could try for us is:

1- Create a new page with the File List

2- Upload files there (different from the ones that you already have)

3- Make sure that this page is accessible by every user in Confluence

4- Publish the page

5- Try accessing the files

- if possible, try this with different systems as well

- try different file types such as docx,xls,images,pdf,etc

- try this with different users

After this, please let us know the results. If possible, send us screenshots of the moment where the credentials are requested. Please take care to not disclose any sensitive information with such screenshots.