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I'm not able to see the acceptance criteria in user story detail view. But when edit can see.

Luna ZHANG_dsrar7

Hi,

I created an user story with acceptance criteria, but not able to see it in user story detail view, which is on right side of the screen.

Only when I click edit then able to see all fields including acceptance criteria. But my colleague is able to see AC in same user story in his account on right side detail view.

I don't know if any configuration needed to show the acceptance criteria.

Anyone can help?

Thanks!

Regards,

Luna

Accepted answers

All comments

Tarun Sapra

Hello @Luna ZHANG

If you are using cloud Jira instance, then it's pretty restrictive when it comes to configuring of the issue detail view.

please read here

https://confluence.atlassian.com/jirasoftwarecloud/configuring-the-issue-detail-view-764478043.html

If you are using server instance of JIra, then you should be able to add Acceptance criteria in the issue detail view

https://confluence.atlassian.com/jirasoftwareserver/configuring-the-issue-detail-view-938845334.html

Luna ZHANG_dsrar7

Hi @Tarun Sapra

Thanks for your reply.

My problem is: the acceptance criteria fields already added into issue detail view as a custom field, I can create a user story with acceptance criteria, but I still not able to see in issue detail view after creation. Only in full screen mode then I'm able to see the acceptance criteria.

Tarun Sapra

Hello @Luna ZHANG

On the cloud the ability to add new fields to issue detail view screen is very less as compared to server, so as per the URLs I have shared with you if you can't add acceptance criteria on the issue details view on cloud then currently it's not possible.

Tarun Sapra

Please see this open ticket

https://jira.atlassian.com/browse/JRACLOUD-69237

Kristin Wong

Hi Luna,

That's because you need to add it into your issue layout. You will need to click the '...' on the top right corner of the issue then select 'Configure'. This will take you to a new window called 'Issue Layout - JIRA' where you can drag 'Acceptance Criteria' into the 'Description Area' of your issue for it to appear. Make sure you click 'Save changes' once you're done.

Chimwemwe Manda

Is it possible to have them as checkboxes with logic that if all are ticked the story is complete otherwise it blocks it from being flagged as done

Jack Hunter _HeroCoders_

@Chimwemwe Manda, that is only possible with Marketplace apps.

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