Importing a multi user picker

David Nickell1

I am trying to import values into a Multi User Picker field from an external system using the CSV Importer.

When passing in more than one user, I am stopped by an External User check which complains that the id (e.g. "John.Doe,Jane.Smith") needs to be defined. Note - I have these values separated by a Comma space -- i.e. ", " -- in the file, but the screen showing the error appears to be removing the space.

Any ideas? Is Multi User Picker importing possible?

Thanks

Pawel Niewiadomski

If you want to import multiple values to a single JIRA field you need to put each value into a separate column and then map all those columns to the same JIRA field. If you use the same column name you'll need to map it only once.

So you need to modify you file. After you do that I'm not sure if multi user picker will pick values correctly. It may work or not.

If it doesn't work please raise a feature request at https://studio.atlassian.com/browse/JIM

Cheers,

Pawel