Script Runner 2.1.7 license error

Chuck Vanderwist

Hello. I have been testing with Script Runner on an upgraded version of JIRA 6.0.3 (from 6.0) and had great success.

Now trying to deploy on production server with 6.0.3 and SR 2.1.7, getting the attached licensing error.

Any help would be appreciated.

Thanks,

Chuck

Justin Alex Paramanandan

Hi Charles,

Can you attempt to reinstall the plugin from scratch using the method below:

1. Shutdown JIRA
2. Delete the plugin from $JIRA_HOME/plugins/installed-plugins
3. Delete the following as well:
   1. $JIRA_HOME/plugins/.osgi-plugins
   2. $JIRA_HOME/plugins/.bundled-plugins
4. Download the plugin manually from the Marketplace.
5. Place this downloaded plugin in the directory mentioned in step 2 above.
6. Start JIRA back up.

I'm suspecting the plugin cache has been corrupted during the instance startup, so we are just refreshing the cache here. I've got this plugin installed on my 6.0.4 instance, and it's working well here using the methods mentioned above.