Error while synchronizing with HPALM

Supra_j2uijk

ALM:11.52

JIRA: 7.6.4

ALM Synchronizer: 12.50.0.1311

Connection to HPALM successful

Error while adding the JIRA credentials to connect in step 2 before we do anything.

Error:

[‎07/‎12/‎2018 11:51 AM] Gajula, Naveen:

ERROR #1- adapter.CONNECTION_FAILURE : Failed to connect to endpoint of type JIRA. Error: com.mercury.qc.gossip.exp.GossipServerException: adapter.CONNECTION_FAILURE : Failed to connect to endpoint of type JIRA. Error: com.hp.qc.synchronizer.adapters.exceptions.AdapterConnectionException: Failed to connect to project. Status code=302. Message=Found..

ERROR #2- adapter.CONNECTION_FAILURE : Failed to connect to endpoint of type JIRA. Error: com.hp.qc.synchronizer.adapters.exceptions.AdapterConnectionException: Failed to connect to project. Status code=302. Message=Found.

ERROR #3- Failed to connect to project. Status code=302. Message=Found

 

 

Mikael Sandberg

Welcome to the Atlassian Community.

You may get a better answer if you contact Micro Focus or post on their community. I did a quick search on the error message and found this post, https://community.softwaregrp.com/t5/Quality-Center-ALM-User/Unable-to-connect-to-JIRA-Endpoint-using-HP-Synchronizer/td-p/948078