Reestablish application link after JIRA update

Alexander Lampert

Hello Support Team, 

I had confluence 6.12 and jira 7.12 in a server installation running. A hardware crash occured and the database gets corrupted. Jira was used as a user repo for confluence. 

I could recover confluence using a database backup and had to set up jira from the start. I've chosen Jira V7.13. It starts successfully.

But I can't log into confluence. I try to establish the application link but didn't succeed as I need to activate the application link from confluence; where I cannot log in. 

How can I connect to Confluence zo establish the application link. Or is there an other possibility. 

Thanks for helping

Best regards

Alexander

 

Shannon S

Hi Alexander,

Have you tried putting Confluence in recovery mode?

That should give you a temporary login and password so you can fix it. Let me know if you have any trouble!

Regards,

Shannon