Images not displaying with server acting as proxy

Andy Flore

Hello,

 

We have two servers : WEB01 and WEB02.

Our web server app : IIS 7.0

 

Jira application is installed on WEB01. WEB02 act as a proxy server.

 

When accessing jira directly on WEB01, everything works fine.

However when accessing jira on WEB02(we used the IIS URL Rewrite module to rewrite the url to WEB01),  some images are not displayed (see screenshot web02_jira.PNG).

 

Can you please help.

 

Kind Regards,

Jensen

Andy Heinzer

Hi Andy,

Did you follow our guide in Proxying Atlassian server applications with Microsoft Internet Information Services (IIS)?  In addition to the settings within IIS to make this work, you will also need to make some adjustments to the server.xml that Jira is using for it's Tomcat webserver to make this work correctly.  These changes are explained in that document.

I think what might have happened here is that the Jira site might not have had the proxyName, proxyPort, scheme, parameters setup in the server.xml file (see section 3.2 of that guide).  If these were not completed, it could explain why direct connecting to the site works, but connecting through the proxy does not behave as expected.

Please let me know if this helps.

Andy