Adding a "pop-up" Notification if there ist something new in an issue.

Question

Hi,

Is it possible to add a little "pop-up" to issues in a queue?

For example: I have the queue "my To Do´s". If the customer adds a comment or something else get changed, I can´t "see" it directly. Sure I get a notification via mail and the "updated" value get changed. But it would be very nice if there would be something like a little green bubble on the issue. In that case we could immediately see if there is something new in the issue.

Kind Regards

Mathias

Mathias Koprek · Answer

Hm that´s too bad. The first idea sounds nice but I think it would be nearly the same las our solution now with the email noticfications.

The second idea is nice as well. We are using this already but want a better visibility.

And why it seems like I have 2 accounts.. Is it possible to reset the passwort of the first account? I don´t know why there are 2...

Kind Regards

Mathias

Jack Brickey · Answer

Not OOTB. You might check the Marketplace for possible solutions. For example, I am using Automation for Jira and it has a means of issuing a notification in messaging applications e.g. Microsoft Teams if I recall correctly. While this isn’t a pop up in Jira it might work for you.

One other thought is to use a dashboard or Kanban board and filter on recently updated, e.g. within last hour.