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I need a filter of issues not resolved after a week of being created

unknown

Basically need to have a report that shows any issues that were not resolved within a week of being raised.

Tried using resolution vs creation dates but couldn't get it to work.

Any help greatly appreciated.

Accepted answers

Olga Videc

Hello @[deleted]

resolution = Unresolved AND created <= -7d you can also add a project to it to filter it more.

to get a nice report filter it and then you can export it -> printable and then press crl+P and print it as pdf, you will get a nice report with hyperlinks.

BR, Olga

All comments

Olga Videc

Hello @[deleted]

resolution = Unresolved AND created <= -7d you can also add a project to it to filter it more.

to get a nice report filter it and then you can export it -> printable and then press crl+P and print it as pdf, you will get a nice report with hyperlinks.

BR, Olga

unknown

Hi Olga,

Looks good I think it has what I need I think I was trying to make this more complicated then it needed to be!

Thanks,

Glenn

Olga Videc

Hello @[deleted]

Hahaha been there done that, but that is how you learn

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