Getting the insight object connected to the current issue

Question

Hi,

I am connecting an insight object with child objects to an issue and want to filter on the specific object conected to this in an subtask.

I tried to use the Filter Issue Scope in the Customfield:

object having connectedTickets( key = ANG-109)

which works exactly as I want it to.

But if I try:

object having connectedTickets( key = ${issuekey})

or

object having connectedTickets( key = ${parent.issuekey})

I get "The Jira server was contacted but has returned an error response. We are unsure of the result of this operation"

How do I get the issue key so I can filter on the ticket connected to this object?

kind regards,

Alexander Dickbauer

Alexander Dickbauer · Answer

Hi Yinon,

so there is no way to get the Issue key via IQL Placeholder?

Kind regards,

Alex

Yinon Negev_v320j4 · Answer

Hi Alexander.

The reason you are getting an error is because the JQL context does not support the Placeholders you are trying to use - it is not IQL in the Brackets...

Please refer to Atlassian's Documentation for available JQL syntax. You can always test your JQL first in the Issue Search screen in your Jira, and when the result is refined to yield the expected results - you can add it to connectedTickets(<your JQL>).

You may wan to try "issuekey IN (ABC-1, ABC-2)". or objectType IN ("Task","Subtask") etc...

Kind regards,

Yinon

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